FAQ

"WHAT INSPIRED YOU TO START THIS BUSINESS?"

My biggest inspiration for the start-up of this business was my ancestor's traditional oil formula which has been passed down, never altered, and used in our family for years. The oils have never failed to improve the health and texture of our hair. This inspired me to share the oil with the world so everyone can achieve the hair they deserve.

"WHAT MAKES YOUR BRAND UNIQUE TO OTHERS?"

Kina London oils are derived from a family tradition, therefore the concept behind the business aims to deliver a warm, personal experience. One of our main virtues for this business is to maintain a close and family-like bond with our customers to mirror our oils traditional roots. This is where we stand unique - we believe a healthy & happy bond with our customers is what will make the oil as special to use as it is to make.

"WHAT'S SPECIAL ABOUT YOUR OILS?"

Our oils are very lightweight so it doesn't interrupt your everyday activities if you choose to wear the oil outside of your home. The most attractive quality of our oils is that they do not make your hair/beard look oily! They give a soft shine instead of a greasy look which is great for keeping the oil treat your hair while you treat yourself out & about!

"ARE THE OILS STAIN PROOF?"

Yes! The hair and beard oil are both stain proof. This means you can sleep with the oil in your hair and not worry about covering your pillow as there will be no remaining staining left. You may want to change them due to the smell of the oil but staining is something you won't have to worry about!

"WHAT MAKES YOU A SPECIAL SELLER?"

We're not selling our oils as a one-off purchase, we're here to stay, catch up & support the progress of every single customer's hair journey. We aren't only a business, we will stay as a friend for future advice & suggestions. It is very important for us to to see the outcome of your oils being used to see the positivity and confidence it brings for you.

"HOW LONG WILL IT TAKE TO SEE RESULTS?"

It should take around 2-3 months to start seeing results of the hair oil, and 0-2 months to see results of the beard oil.

"DO YOU SHIP INTERNATIONALLY?"

At the moment we do not ship outside of the UK. However, we do plan on growing our business to make it international and available to global customers one day!